Billing guide

RTM billing modifiers and place of service codes

This guide is for clinics billing musculoskeletal RTM in 2026. It focuses on the questions that actually trigger denials: which modifiers belong on which RTM codes, when assistant modifiers do and do not apply, and how to think about Place of Service without overcomplicating the claim.

  • Clear modifier logic for 98975, 98985, 98977, 98979, 98980, and 98981
  • The narrower CQ and CO rule many clinics still get wrong
  • How to think about POS 11, 10, 02, 12, 19, and 22 without overusing telehealth logic
  • Built for rehab and orthopedic billing workflows, not generic modifier cheat sheets
98975 98985 98977 98979 98980 98981
2026 update
Therapy-code framework changed

98985 and 98979 are now part of the therapy-code framework, and 98977 now means 16 to 30 days in a 30-day period.

Big mistake
Too many modifiers

Clinics often over-append telehealth or assistant modifiers instead of keeping the claim stack as narrow as the actual rule requires.

What matters
Separate the questions

Therapy discipline, assistant involvement, and Place of Service are related, but they do not answer the same billing question.


What changed in 2026

The old RTM billing shorthand is no longer good enough. As of 2026, the musculoskeletal device-supply side is split between 98985 for 2 to 15 days and 98977 for 16 to 30 days. On the management side, 98979 was added as the first 10-minute treatment management code, alongside 98980 and 98981.

That matters for modifiers too. Therapists still need GP, GO, or GN when they furnish RTM under a therapy plan of care, but the assistant modifier rule is narrower than many clinics assume. Under current CMS policy, the de minimis assistant logic applies to 98975, 98979, 98980, and 98981. It does not apply the same way to the musculoskeletal device-supply codes 98985 and 98977.

The key is to separate three issues that often get blended together: the therapy discipline modifier, the assistant modifier, and the billing setting or telehealth Place of Service.


Modifiers

What to append and when

Question
Use
Practical note
Therapy discipline
GP, GO, or GN
When therapists furnish RTM under a therapy plan of care, append the discipline modifier that matches the plan of care: GP for PT, GO for OT, GN for SLP.
Assistant involvement on 98975
GP + CQ or GO + CO
Use CQ or CO only when the PTA or OTA exceeds the 10% de minimis threshold for that service. This is one of the RTM codes CMS explicitly places under the assistant-modifier rule.
Assistant involvement on 98979, 98980, 98981
GP + CQ or GO + CO
These treatment management codes are also subject to the assistant-modifier policy when furnished in whole or in part by a PTA or OTA above the de minimis standard.
Assistant involvement on 98985 or 98977
No CQ or CO under CMS’s RTM de minimis rule
This is the point many pages get wrong. CMS’s 2026 RTM update applies the assistant-modifier rule to 98975, 98979, 98980, and 98981, not to the musculoskeletal device-supply codes.
Modifier 95
Payer-specific, not automatic
Do not treat 95 as a blanket Medicare RTM modifier. The safer approach is to append it only when a payer explicitly instructs you to report the live interactive portion as telehealth.
Most common denial pattern
Wrong modifier stack
Clinics most often over-append assistant or telehealth modifiers, or forget the therapy discipline modifier entirely. Keep the stack as narrow as the rule actually requires.
Therapy Discipline
UseGP, GO, or GN
NoteWhen therapists furnish RTM under a therapy plan of care, append the discipline modifier that matches the plan of care.
Assistant Involvement on 98975
UseGP + CQ or GO + CO
NoteUse CQ or CO only when the PTA or OTA exceeds the 10% de minimis threshold for that service.
Assistant Involvement on 98979, 98980, 98981
UseGP + CQ or GO + CO
NoteThese treatment management codes are also subject to the assistant-modifier policy when furnished above the de minimis standard.
Assistant Involvement on 98985 or 98977
UseNo CQ or CO under CMS’s RTM de minimis rule
NoteCMS’s 2026 RTM update applies the assistant-modifier rule to 98975, 98979, 98980, and 98981, not to the musculoskeletal device-supply codes.
Modifier 95
UsePayer-specific, not automatic
NoteAppend it only when a payer explicitly instructs you to report the live interactive portion as telehealth.
Most Common Denial Pattern
UseWrong modifier stack
NoteClinics often over-append assistant or telehealth modifiers, or forget the therapy discipline modifier entirely.

The simplest way to think about modifiers

Start with the therapy discipline. If the RTM service is being furnished by a therapist under a therapy plan of care, the claim needs GP, GO, or GN.

Then ask whether a PTA or OTA crossed the de minimis threshold. If yes, add CQ or CO, but only for the RTM codes CMS puts under that rule. That is 98975, 98979, 98980, and 98981.

Only after that should you ask whether a payer wants telehealth reporting on the real-time interactive portion. That is the step clinics jump to too quickly. It is the least universal part of the modifier decision tree.


Place of service

Which POS code is usually doing the work

POS
Typical use
Practical note
11 Office
Most common professional billing setting for clinic-based RTM
If the billing professional is furnishing RTM from an office-based outpatient clinic, POS 11 is often the starting point unless a payer specifically wants telehealth POS reporting for the interactive communication.
10 Telehealth in patient’s home
Use when the payer wants telehealth POS and the patient is at home
This POS is defined by CMS for telecommunication technology when the patient is in the home. It is relevant only when the payer wants you to bill the live interactive portion as telehealth.
02 Telehealth other than in patient’s home
Use when the payer wants telehealth POS and the patient is not at home
Think outpatient workplace, assisted living, or another non-home patient location during the real-time interaction. Again, this depends on payer telehealth instructions.
12 Home
Occasional edge case
This is the home POS definition, but it is not the default answer for RTM just because the patient is using the app at home. Use it only when your billing setting and payer guidance actually point there.
19 or 22 Outpatient hospital
Important for hospital-based clinics
Hospital outpatient billing has separate RTM payment nuances in 2026. Supply codes and management codes are not treated identically when billed on TOB 13X.
11 Office
UseMost common professional billing setting for clinic-based RTM
NoteUsually the starting point unless a payer specifically wants telehealth POS reporting for the interactive communication.
10 Telehealth in Patient’s Home
UseWhen the payer wants telehealth POS and the patient is at home
NoteRelevant only when the payer wants the live interactive portion billed as telehealth.
02 Telehealth Other Than in Patient’s Home
UseWhen the payer wants telehealth POS and the patient is not at home
NoteUse when the patient’s location during the live interaction is outside the home.
12 Home
UseOccasional edge case
NoteNot the default answer just because the patient uses the app at home.
19 or 22 Outpatient Hospital
UseImportant for hospital-based clinics
NoteHospital outpatient billing has separate RTM payment nuances in 2026.

What hospital-based clinics should notice

The 2026 CMS update created a detail many summaries miss. The supply-side RTM codes, including 98975, 98977, and 98985, are paid under the physician fee schedule in most settings, but on outpatient hospital bill type 13X they are paid under OPPS. The treatment management codes 98979, 98980, and 98981 are handled differently and remain paid under the physician fee schedule when furnished under therapy plans of care by therapists and supervised PTAs or OTAs on TOB 13X.

So if you are a hospital-based outpatient department, do not assume the same payment logic applies to every RTM line item just because the family of codes looks similar.


Practical billing examples

Private practice PT, no assistant involvement. A PT enrolls the patient, documents the set-up, the patient reaches 11 qualifying days in the 30-day period, and the PT performs 12 minutes of monthly treatment management with a live phone call. The likely stack is GP on the RTM services, no CQ, and the clinic would review whether the payer wants POS 11 only or telehealth POS reporting on the live interaction.

PTA helps with treatment management. If the PTA crosses the de minimis threshold on the management service, CQ can apply to 98979, 98980, or 98981 as appropriate, along with GP. But that assistant logic does not automatically roll onto 98985 or 98977.

Patient is home during a synchronous video interaction. The telehealth POS definitions tell you what 10 and 02 mean. They do not tell you that every RTM payer wants those POS codes. That is why payer instruction matters more than generic internet billing advice here.


Mistakes that cause avoidable denials

One common mistake is putting CQ or CO on 98985 or 98977 because the clinic assumes all RTM codes follow the same assistant logic. They do not.

Another is treating the live interactive touchpoint as if it automatically converts the entire RTM claim into a telehealth claim. Sometimes a payer wants telehealth reporting on that interaction. Sometimes it does not. Over-assuming here creates as many problems as under-reporting.

The last big one is using old code logic in 2026. If your internal cheat sheet still jumps from 98975 to 98977 to 98980, it is already out of date.


Related RTM pages

RTM overview for the full framework.

98975, 98985, 98977, 98979, 98980, and 98981 for code-specific guidance.

RTM 2026 codes explained for the full 2026 update.


See Orva in action

We’ll show you how Orva tracks qualification, management time, and billing-ready documentation across 98975, 98985, 98977, 98979, 98980, and 98981.